Leveraging Design Thinking to Spark Innovation in Insurance

Design thinking leverages a human-centered approach

The insurance industry faces mounting challenges. Market saturation has triggered cutthroat competition and slowed growth. Changing consumer behaviors and expectations demand new engagement models aligned with digital-first preferences. Legacy systems and convoluted processes obstruct responsiveness and reduce service quality. But an antidote exists in human-centric design thinking. This framework fuses analytics, creativity, and accurate insights […]

Executive Presence: What It Is and Why It’s Crucial for Career Success

Executive presence demonstrated by two well-dressed individuals

Modern workplaces are dynamic, and talent abounds as much as competition. However, a distinct quality often sets individuals apart on their journey to success. That quality is executive presence. Beyond mere charisma or technical prowess, executive presence (EP) involves a unique blend of confidence, gravitas, and effective communication. It’s about commanding attention and inspiring trust. […]

Navigating Economic Headwinds: The Strategic Move for Insurers to Add Commercial Business

A person navigating B2B InsurTech products on a tablet

Changing economic conditions creates new facts. Consumers are spending less. Insurance cover cancellations are rising. Insurers confront a crucial decision – stay within familiar territories, compete over a shrinking pool of premiums, or venture into new domains. This article serves as a practical primer, showing insurance company decision-makers the terrain they would navigate if they […]

Blockchain in Insurtech: A New Era of Security and Transparency

Young couple using the blockchain in Insurtech to learn about insurance

Many of the most attention-grabbing sectors of recent years have lived with the mantra of moving fast and breaking things. Social media in the mid-2000s. Sharing economy platforms like Uber in the 2010s. After some initial chaos, amazing consumer products tend to emerge. Other industries move slowly. Rather than chaos, there is inertia. And the […]

Embracing Change: The Role of Creative Destruction in Business Evolution

by Mason A Edwards Editor’s Note:I am proud to present a special feature on our blog today: an insightful post penned by my son, Mason Edwards. This article was originally crafted as part of his application to the University of Chicago. When Mason asked me to proofread his work, I was deeply moved by the […]

The Quintessence of Leadership: Mastering the Art of Communication

  In a recent coaching session, a young professional posed a thought-provoking question: “What is the most crucial universal skill for strong leaders?” This query resonates deeply in the realm of leadership development. My immediate response was “communication” – a skill fundamental yet complex, encompassing a range of abilities crucial for effective leadership. The Core […]

The InsurTech Inflection: Navigating the New Age of Insurance

Insurtech

InsurTech is a pivotal force reshaping the insurance industry. Fusing insurance and technology shifts the paradigm. It introduces cutting-edge tools and methodologies to an age-old sector. InsurTech applies technologies like artificial intelligence, big data, and blockchain to revolutionize insurance processes, including these fundamentals: Underwriting Claims processing Customer service Risk management Beyond streamlining operations, InsurTech redefines […]

Mentorship: The Lifelong Journey to Professional Mastery

mentorship

Mentorship is essential for professional mastery and personal development. This dynamic relationship between you and an experienced individual offers practical guidance, support, wisdom, and encouragement. It extends beyond traditional teaching to foster independence, confidence, and sustainable knowledge. The insights are invaluable, creating a collaborative environment that promotes growth. Effective mentors frequently receive credit for career […]

Leading with Love: The Key to Business Success and Emotional Fulfillment

Love might not be the first word that comes to mind when you think of effective leadership, but perhaps it should be. It’s a force that binds teams, drives performance, and fills our professional journey with joy and purpose. To me, love isn’t just a part of leadership; it is the very essence of it.

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Building a lovable (winning) company

Miguel leads with compassion, pushing others to excel and feel invaluable. His extensive experience elevates servant leadership to new heights.

Get access to his free guide to learn how to build a lovable, winning company.